How Don Gelestino Transformed an Industry Through Vision and Culture!
In every city, buildings tell stories of progress. Yet behind each lift that carries people from floor to floor lies an unseen commitment to safety, reliability, and trust. Champion Elevator has made that commitment its foundation. Since its founding in 2015 by Don Gelestino, the company has grown into a trusted leader in elevator maintenance and repair across New York and Connecticut.
Gelestino’s path to building Champion Elevator began with experience and perseverance. From humble beginnings, he brought both vision and hands-on expertise to the industry. His belief in transparent communication and a people-first culture shaped the company’s growth. Champion now serves thousands of elevators with a skilled team committed to excellence and safety.
Champion’s approach extends beyond routine service. It is built on fostering collaboration with clients, training facility managers on code changes, and developing innovative solutions to meet evolving needs. Gelestino emphasizes empowering employees, ensuring they are part of the process, and valuing their ideas. This approach has created a workplace where every member feels part of a larger mission.
Even in challenging times, such as the pandemic, Champion Elevator stood firm. Instead of layoffs, Gelestino redirected efforts to keep employees engaged and secure while continuing to serve clients. This resilience reflects a leadership style grounded in integrity and trust.
For Gelestino, Champion Elevator is more than a business. It is a vision of service where technology, safety, and human care meet. The company continues to grow, driven by a culture that values both the people who work there and the communities they serve.
Champion Elevator: A Legacy of Excellence
Founded in 2015, Champion Elevator has rapidly ascended to prominence in the elevator industry. Under the leadership of Donald Gelestino, the company has serviced over 4,200 elevators across four states, employing nearly 300 professionals as of September 2021. Champion Elevator is an independently owned, full-service elevator maintenance, repair, violation removal, and testing company.
Operating throughout New York City’s five boroughs, Westchester, Nassau & Suffolk counties, and Connecticut, Champion Elevator has built a reputation for reliability and quality. The company’s success is attributed to its commitment to excellence and a customer-centric approach.
Navigating Industry Challenges with Innovation
The elevator industry faces constant changes in technology, codes, labor laws, and safety regulations. Champion Elevator, under Donald Gelestino’s leadership, has adeptly navigated these challenges by adapting and integrating new laws and procedures across various departments.
Donald emphasizes the importance of transparent, real-time communication with staff and clients to facilitate smooth transitions during these changes. This proactive approach ensures that the company remains compliant and continues to deliver top-notch services.
Empowering Employees Through Transparent Communication
Donald Gelestino believes that effective leadership begins with hiring the right people and empowering them to excel. He focuses on harnessing their strengths and fostering a collaborative environment where each team member understands their role within the company.
By promoting self-motivation and delegating responsibilities, Donald has cultivated a culture of trust and accountability. He acknowledges that some of the company’s best policies and procedures were the result of team contributions, highlighting the value of diverse perspectives in driving innovation.
Champion’s Commitment to Continuous Improvement
Champion Elevator’s mission is to continuously reaffirm its position as a superior industry leader. The company strives to achieve higher standards, increase efficiency, and provide customers with the best elevator services possible.
Through strategic planning and proactive daily operations, Champion has become a trusted partner for building-related professionals. The company’s commitment to excellence is reflected in the frequent referrals it receives from satisfied clients.
Educating the Industry on Code Changes
Understanding the complexities of elevator codes and regulations is crucial for industry professionals. Champion Elevator addresses this need by offering workshops and “lunch and learn” sessions to management companies and facility engineers.
These educational initiatives aim to keep the riding public and the real estate industry informed about changes in elevator codes and safety standards. By providing valuable knowledge, Champion contributes to the overall advancement of the industry.
Building a Culture of Trust and Accountability
At Champion Elevator, trust and accountability are the cornerstones of the company’s culture. Donald Gelestino emphasizes the importance of delegating responsibilities and allowing team members to take ownership of their roles.
This approach not only empowers employees but also fosters a sense of pride and commitment to the company’s mission. By building a team of self-motivated individuals, Champion has created an environment where excellence thrives.
Looking ahead, Champion Elevator aims to continue its growth and maintain its position as a leader in the elevator industry. The company plans to expand its services and reach, while staying true to its core values of quality, safety, and customer satisfaction.
By embracing innovation and adapting to industry changes, Champion is poised to meet the evolving needs of its clients and remain a trusted partner in the elevator services sector.
The Impact of Leadership on Company Success
Donald Gelestino’s leadership has been instrumental in Champion Elevator’s success. His focus on transparency, communication, and employee empowerment has created a company culture that values collaboration and continuous improvement.
Under his guidance, Champion has not only navigated industry challenges but has also set new standards for excellence. Donald’s visionary approach serves as a model for leaders in the elevator industry and beyond.
