Buying insurance often feels like walking into a maze. Policies sound complicated, the fine print feels endless, and customers are left unsure if they have made the right choice. That gap between what people understand and what they actually need is where many struggle. This is exactly the problem AllConnecticut Insurance Brokers set out to solve.
Founded in 1994, the company has built its reputation on clarity and trust. Tyler Netz, President and CEO, came from industries like hospitality, construction, and telecom; fields where service was never optional. He had seen how customers were often left behind after a policy was signed. Instead of repeating that cycle, he wanted an approach that put listening first and selling second. That shift defined the company’s culture.
AllConnecticut lives by its simple promise: “We shop so you do not have to.” It is not about offering a policy and moving on. The team steps in before a client even notices a change in their rates, explains options in plain language, and stays available long after the paperwork is done. Whether it is auto, home, commercial, event, or workers’ comp insurance, the process stays the same: listen, understand, guide.
Recognition followed. From being named Best Homeowners Insurance Agency by Expertise.com to earning a place among the “30 Fastest Growing Companies of the Year 2025,” AllConnecticut has scaled while holding on to its core values. Technology supports the growth, but human connection remains the center. Every client still speaks with a real person who cares.
The company’s success rests on something timeless: relationships. By focusing on service over sales, and community over quick wins, AllConnecticut has built more than a business. It has built trust that lasts. For clients, that means more than financial security. It means peace of mind, knowing someone is always there when it matters most.
A Client-First Foundation
Since its founding in 1994, AllConnecticut Insurance Brokers has followed a single guiding principle: listen first, sell second. Tyler Netz recognized early that many clients were being pushed policies they did not fully understand or left without guidance after the sale. His approach focuses on educating clients, presenting relevant options, and ensuring they understand exactly what coverage they have and why.
This philosophy shapes operations, from anticipating rate increases to proactively reaching out when needed. Success is measured not by policies sold, but by clients who feel confident about their insurance decisions. This approach has allowed AllConnecticut to grow from its East Windsor roots into multiple locations while maintaining strong relationships.
Broad Coverage, Singular Focus
AllConnecticut provides a wide range of insurance products, including auto, homeowners, commercial, workers’ compensation, landlord property, boats, RVs, motorcycles, and event insurance. What unites this breadth is a consistent process: listening to clients, assessing risks and priorities, and matching them with the right coverage. Insurance lines are not treated as separate silos; one advisor serves as a single point of contact across policies. This builds trust, as clients avoid bouncing between agents or providers. Whether coverage is simple or complex, the process ensures clients receive protection that fits rather than irrelevant add-ons, simplifying the insurance experience.
Leadership Shaped by Other Industries
Tyler Netz’s background includes hospitality, construction, and telecom rather than a traditional insurance path. Hospitality taught him to anticipate needs before complaints arise. Construction emphasized creating solutions that last. Telecom highlighted the importance of clear communication and availability. These experiences influence his leadership style: connected but hands-off. He sets vision, supports teams, and empowers employees to be problem solvers. This approach allows performance to thrive during change, maintaining authenticity as the company scales.
Upholding the Promise “We Shop So You Don’t Have To”
The slogan reflects the company’s operational approach. The team handles comparisons, fine-print reviews, and rate tracking, relieving clients of these burdens. If rates shift, they reach out proactively, explain changes, and shop for alternatives when needed. Each policy is reviewed by a real advisor, with personal judgment guiding decisions. The goal is peace of mind, distinguishing AllConnecticut from brokers who prioritize volume. Coverage is made meaningful, not just convenient.
Community and Character as Core Values
Community involvement is integral to AllConnecticut. The firm supports causes such as Tunnels to Towers, St. Jude Children’s Hospital, Wounded Warrior Project, and local organizations. For Tyler Netz, operating in a community means investing in it. This commitment reflects the firm’s identity: clients are neighbors, and community is central. Acts of kindness build loyalty, reputation, and employee satisfaction, reinforcing that the company stands for more than profit. Growth and recognition are rooted in this foundation of character.
Growth Without Losing the Human Touch
Growth at AllConnecticut includes more clients and locations, but core values remain intact. Digital tools are used to ease onboarding and claims tracking without replacing human judgment. Internal systems are strengthened to ensure the client experience remains personal. Each policy is still reviewed by an advisor. Netz values independence, believing it preserves agility and authenticity. Growth is pursued on their terms, with service improvement as the central goal.
Staying Ahead in a Changing Industry
Insurance evolves with climate risk, digital claims, and changing liabilities. AllConnecticut invests in education for staff and clients, strengthens compliance, and ensures advisors understand emerging risks. Technology supports consistency, transparency, and efficiency, but trust remains central. By staying informed of regulations, risk landscapes, and client expectations, the firm anticipates problems rather than merely responding. Clients rely on a proactive and prepared broker.
What to Look for in an Insurance Broker Moving Forward
Tyler Netz advises choosing brokers who are accessible, communicate clearly, and provide continuity. Clients benefit from proactive advisors who monitor rates, review coverage, and offer genuine guidance. Community involvement, ethical practices, and transparency signal long-term integrity. Technology should enhance service, not replace human judgment. According to Netz, these qualities separate brokers who truly serve clients from those who chase volume.
