A smarter way to simplify IT, cut costs, and strengthen security!
Every business owner knows the feeling of juggling too much at once. One day it is a sudden system crash, the next day a cyber threat, and in between the constant worry of rising costs. Technology is supposed to make work easier, yet for many companies it becomes a burden, unpredictable, expensive, and hard to trust.
That is exactly the gap Scott Raymer noticed before starting Get IT Sense. He understood that companies needed something more balanced. Local IT providers were quick but often limited in expertise. Larger regional firms had scale but were slow to respond and costly. Businesses were forced to compromise, and Scott believed there should be a better way.
His answer was simple: treat IT like a construction project. Just as a general contractor brings together architects, builders, and suppliers under one roof, Get IT Sense works as a single point of accountability for technology. Partnering with Blue Equinox, Scott built a network of trusted providers who handle support, security, compliance, and pricing without hidden mark-ups. Clients gain both the reach of a large firm and the personal care of a local partner.
The results speak clearly. A construction company named Milestone reduced error-driven rework by 40% in a single year, saving about $175,000. Their uptime improved enough to increase bidding capacity by 20%, while turning unpredictable capital expenses into steady operational costs.
At its heart, Get IT Sense is not about selling tools. It is about listening to what businesses truly need and making technology serve those goals. Scott Raymer’s vision is straightforward: keep IT reliable, affordable, and stress-free so leaders can focus on building their companies.
A New Kind of IT Partnership
When Scott Raymer launched Get IT Sense in December 2024, the idea was straightforward: fix the churn, cost, and unpredictability that affect traditional MSPs. He drew on Blue Equinox’s mentorship setup for mid-size technology providers and combined it with a methodology that begins by listening to business goals and then building a technology strategy around them. The aim is not selling tools or services but delivering outcomes. Get IT Sense becomes the conduit that translates a company’s vision into a technology roadmap that serves that vision. Raymer calls it “the General Contractor for all things tech,” and the phrase captures the concept precisely.
Instead of fragmented vendor relationships, businesses gain one partner who takes ownership of results. His ambition is clear: every business, not only large enterprises in major cities, should receive support that is reliable, secure, and fairly priced with no hidden mark-ups. Raymer does not romanticize technology. For him, this is about sense, about understanding what drives a business and delivering a plan designed to achieve that.
General Contractor for Tech: Why It Works
The description of Get IT Sense as a “General Contractor” works because it mirrors how construction projects operate. A general contractor brings together plumbers, electricians, and framers as one orchestrator. This is the role Raymer envisions for business technology. Blue Equinox provides the vetted network of strategists, security professionals, and AI thinkers, while Get IT Sense supplies the methodology and the roadmap. Together, they ensure IT functions as a unified project rather than disconnected components from different providers.
Clients no longer wonder if their cybersecurity expert is coordinating with their software implementer. One partner owns the journey, aligns the moving parts, and ensures business benefits. For companies outside metropolitan areas, which often face the choice between reactive local help or costly regional teams, this model offers a partner that feels local but delivers enterprise depth. The reason it works is simple: fewer choices, one partner, outcomes anchored in transparency and strategy.
Solving the Five Provider Pain Points
Get IT Sense tackles the five common challenges faced by small and mid-size IT providers.
- Time: Owners are stretched between support, sales, and operations, leaving service quality to decline and strategy neglected.
- Talent: Budgets rarely allow for hiring top engineers, leading to reliance on junior staff and slower fixes.
- Management: Without structured coaching, processes and consistency suffer, causing uneven service.
- Tools: Advanced analytics and automation often cost more than salaries, so response remains reactive.
- Compliance: Falling short on standards such as NIST, HIPAA, or privacy regulations puts clients at risk.
Through Blue Equinox, Get IT Sense brings access to expert talent and advanced tools. Through methodology, it emphasizes planning over firefighting. It enforces management discipline, delivers proactive support, and stays current with compliance requirements. The result is consistent and high-quality client service.
Structured Delivery That Sticks
A defining aspect of Get IT Sense is that it continues support long after implementation. Clients begin with a project manager as a guide, and then gain access to solution architects, strategists, and AI experts. They remain available not just until systems run but for years after a project closes.
There is no hand-off of “we sold it, good luck.” Instead, clients receive a roadmap that evolves with their business. Since technology plans quickly stagnate, with changing regulations and shifting security threats, having experts familiar with the environment ensures stability, agility, and long-term alignment. The distinction lies between a one-time spend that fades and a partnership that grows alongside the client.
A Real Impact: The Milestone Story
The case of Milestone, a field-service client, highlights this impact. The company had experienced repeated server breakdowns and outdated site drawings that forced crews to redo work. This created downtime, higher costs, and frustration. After Get IT Sense intervened, rework dropped by 40%, producing $175,000 in savings in the first year and faster project timelines.
Their bidding capacity increased by 20% because systems remained consistently available. They transitioned from unpredictable capital bursts to a predictable, headcount-aligned operating expense. This was not marginal improvement but a transformation that turned technology into a performance driver.
The Value of Predictable IT Spend
The model also delivers clarity in spending. Instead of capital-intensive surprises with devices and licenses piling up, Get IT Sense provides stable, OPEX-centered costs tied to headcount. This shifts budgeting from reactive, unpredictable chunks to predictable lines on the balance sheet. It allows forecasting, reinvestment, and strategic planning. Technology becomes structured and measured, acting as a driver of profit rather than a reactive burden. This financial clarity offers peace of mind to financial leaders.
Creating Local Reach with Enterprise Talent
Companies outside large metropolitan centers often must choose between responsive local providers or slower, expensive regional ones. Local support brings speed but limited expertise, while regional teams bring scale but less responsiveness. Get IT Sense bridges this divide. Through Blue Equinox’s federated model, it delivers enterprise-level expertise while feeling local to clients. Businesses avoid the limitations of small-town support and the slowness of larger providers, gaining the best of both worlds.
Ultimately, the success of Get IT Sense rests on the customer experience. Businesses want more than fixes; they seek value. By owning the technology roadmap, Get IT Sense takes ownership of the experience itself. The approach is proactive, strategic, and aligned with business goals. The promise is simple: no hidden fees, no empty claims, only measurable outcomes and genuine partnership.
